Customer comments

The usual first class friendly service – P S, Bridgnorth

James and Huw were both excellent in helping us sort our new car, Thank you both – I S, Bridgnorth

Promptly sorted problem so that car could get through MOT with clear guidance on when tyres need replacing in future – S W, Astley Abbotts

Very good and pleasant team, I felt like a valued customer. – A L, Wolverhampton

In the circumstances, having the car dumped on your yard without warning, and bearing in the likely diagnosis, you did very well.

If I seem a little unenthusiastic, I am still coming to terms with the loss of a £5K retail vehicle for £200, but it was the sensible decision bearing in mind our need for reliability and confidence in the front line vehicle in our 70s. – J D, Bridgnorth

Helpful, friendly service 👍 – R D, Bridgnorth

Ben & Zoe were great when I was in need of my partner’s car needing its MOT, this really helped us and words can’t explain. I’d like to thank them so much. – M B, Bridgnorth

James was great to deal with, making the whole process of buying a new car easy – would recommend David Dexters to others. – A M, Bridgnorth

Very good all round service – T T, Bridgnorth

Customer service staff on the phone are so bubbly and friendly especially Zoe, was a pleasure to speak to her to book in the service and check on progress of MOT. – S S, Telford

Very pleased with the work done on my Tiguan excellent service as usual – C O, Bridgnorth

Efficient polite service – D C, Wolverhampton

as usual your staff were friendly helpful and efficient. – T H, Bridgnorth

I booked my vehicle in for 2 console bush replacements ( MOT advisory ) and a subsequent MOT. The date offered was just over a week hence. The vehicle was at the garage workshop at 9:30 am on the agreed day and I was lead to believe it would be ready after 4:30 pm on that day. There was no further update until approx 15:45 when I was informed the car had failed the MOT, would not be repaired that day and the car would need to be retained until the following day but with no guarantee that the work could be done due to existing work schedules. I contacted reception the following morning.I spoke to Zowie and explained my disappointment. I was reassured by Zowie that she would do her very best to get the situation resolved. She updated me during the day as to the progress being made. The work on the car was completed and an MOT pass issued by 16:00 pm. I am very grateful to Zowie for the professional way in which she resolved the situation and to Matt for his excellent work on the car and for taking the time to explain to me the problems that had caused the MOT failure. I appreciate very much the help given to achieve customer satisfaction. Thank you. – D T, Eardington

The level and quality of service and customer care is excellent ; consistent and reliable both. – J S, Eardington

So helpful, I was on a bit of a fix as I was isolating prior to an operation tomorrow so I couldn’t go anywhere and anyway my car was dead!
Everybody went out of their way to get it fixed – J W, Bridgnorth